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Inquiries About the Current Status of My Ordered Products, Shipping, and Any Requested Changes

Posted by Beauty Box Korea(ip:)

Date 24.04.11

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Hello, valued customer.


Thank you for your inquiry.


Free shipping is provided only for products belonging to the skincare, makeup, and cleanser categories. Please make sure that the combined discounted price of the products in your cart from these categories is over $200 USD. If the free shipping option does not appear on the checkout page despite meeting these conditions, please feel free to inquire again in a new post.


For more detailed information on delivery from Beauty Box Korea, please refer to the following link:


https://beautyboxkorea.com/shopinfo/guide.html#delivery


Thank you.


Kind regards,

Beauty Box Korea CS Jay


[ Original Message ]

Hi there


Questions about free shipping over $200..


I got this from the detailed page. 

"

Free Shipping?

For countries below, orders of Beauty products* over USD 200 qualify for free shipping (excluding a separate USD 1.90 handling fee). 

*Beauty products are products under the Skincare/Makeup/Cleanser categories. (Hair,body,beauty toolds are not included)"


Did you mean 11.90 for the handling fee, but don't you mean 1.90?



Also, when I add non-beauty products on top of 200+ beauty products, the free shipping won't apply.

Please fix the issue. I can't order even when I want to order more.


Thanks,

Ray



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